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SYMPTOMS: If your instance of SoftNAS has not received the latest updates and features, or changes to our documentation do not reflect what you see in your console, it may be time to migrate your SoftNAS instance to the latest version. Direct upgrade to t...
SYMPTOMS Without proper configuration, a SoftNAS instance leveraging S3-compatible cloud disk extenders can perform poorly. To get the best performance possible for a SoftNAS deployment with S3-compatible cloud disks, keep in mind the following: PURPOSE...
SYMPTOMS On February 16th, a serious defect was found in the getaddrinfo() library call in glibc. This issue, labelled CVE-2015-7547, allows an attacker to cause buffer overflow to occur, creating the possibility of remote code execution in some circumsta...
SYMPTOMS When exporting files from one SoftNAS NFS server instance to another, you are in effect creating NFSv3 during the export. In order to add NFSv4, several additional steps need to be performed. PURPOSE The following process will migrate your NFS...
SYMPTOMS Within AWS GovCloud, there is no access to the AWS Marketplace. How then do you get access to SoftNAS AMIs? SoftNAS has made two SoftNAS VMs public, to make them easily accessible from within GovCloud. PURPOSE This article provides a step by s...
SYMPTOMS For those who prefer to let their keyboards do the work, rather than their mouse, or are running into problems joining AD via the SoftNAS GUI, ('Ajax Timeout' errors have been known to occur) it is possible to join your SoftNAS instance to Active...
SYMPTOMS Your organization has a tight security policy that mandates a firewall which blocks any external traffic, including that from SoftNAS to/from the outer world. This is preventing receipt of necessary updates. PURPOSE The purpose of this documen...
SYMPTOMS Your organization requires that you change your S3 keys on a regular basis in order to ensure security. PURPOSE This article provides the steps required to switch your S3 keys for a new set. These instructions will be performed on a recurring...
SYMPTOMS You would like to switch to a Bring Your Own License (BYOL) pricing model, rather than the current AWS Marketplace model. However, just switching out licenses will not work. PURPOSE This article outlines the steps required to migrate your exis...
SYMPTOMS It has come to SoftNAS' attention that very brief losses of communication between AWS SoftNAS instances in an HA pairing has resulted in unnecessary and seemingly spontaneous failovers. Based upon diagnostics data thus far received, there is no i...
SNAPSHOTS AS BACKUP The most reliable way to provide backup files is to take periodic snapshots of the local network and restore the most recent snapshot as an industry-standard alternative to higher-cost data storage rollback options. SoftNAS integrate...
SYMPTOMS An SSL certificate is necessary for more than just distributing the public key: if it is signed by a trusted third-party, it verifies the identity of the server so clients know they aren't sending their information (encrypted or not) to the wrong...
INTRODUCTION TO MICROSOFT PREVIOUS VERSIONS Previous versions is a feature included in Windows OS' for both server and PC that copies changes to files and folders created by Windows Backup or System Restore. It was first implemented in Windows XP and Serv...
SYMPTOMS Having created your SoftNAS instance with a set storage size, it may become necessary to increase this size at a later date. Unfortunately, with iSCSI LUNs, this cannot be done via the SoftNAS UI. Expanding block-based LUNS is a task that must be...
SYMPTOMS If you have created an S3 disk, and added it to a pool, but left the Disk Devices tab open (ie, in a separate screen) without explicitly hitting refresh, the disk shows as still available for assignment and can be deleted without error message. T...
SYMPTOMS For those looking to enumerate the available options for SoftNAS AMIs on AWS Marketplace, in order to automate deployment via your own scripts, a command can be run in your command shell to do so. PURPOSE Providing the command to access a list...
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